All Frequently Asked Questions

Care & Maintenance
Do you repair chips in quartz countertop?

Yes, we repair chips in quartz countertops. The process starts with thoroughly cleaning the area with soap and water and allowing it to dry completely. We then fill the chip with a clear or color-matched epoxy or resin adhesive, carefully applying it to ensure it's level with the surface. After the adhesive dries, we gently scrape away any excess for a smooth, flush finish.

At Surprise Granite, our experts ensure a seamless repair that blends perfectly with your countertop’s design, providing a professional and lasting solution.

Care & Maintenance
Do you polish marble countertops?

Yes, we specialize in polishing marble countertops. Our process includes cleaning the marble with a mild, pH-neutral cleaner to avoid etching, followed by applying a marble-specific polish. We carefully buff it with a soft cloth in circular motions, ensuring gentle handling to avoid scratches and etches.

We also recommend and can apply sealant to protect against future stains and etches.

With Surprise Granite, you can be confident in our trained team and the precise techniques we use, ensuring a flawless finish for your marble countertops.

Care & Maintenance
Do you polish quartz countertops?

Yes, we polish quartz countertops. Our careful process begins with cleaning the surface with a mild detergent and soft cloth to remove debris or stains. Unlike granite, quartz doesn't require a special polish; a simple mixture of water and soap is often sufficient. We then apply a non-abrasive surface polish to enhance the shine.

Quartz is sensitive to excessive force and harsh chemicals. Trust Surprise Granite for gentle and effective quartz care for a lasting, pristine finish.

Care & Maintenance
Do you polish granite countertops?

Yes, we do polish granite countertops. Our process involves cleaning the surface thoroughly, using a specialized granite polish, and gently buffing it with a soft cloth. This process is delicate and requires a specific approach to avoid damage.

At Surprise Granite, our skilled team employs advanced techniques to expertly polish and protect your granite countertops, ensuring a lasting shine. Rest assured, we handle each step with precision and care.

Remodeling
What areas of the apartment can you remodel?

We handle all spaces, from kitchens and bathrooms to bedrooms and living areas.

Remodeling
Why should I consider remodeling my apartment?

Remodeling not only enhances the aesthetic appeal but also boosts the functional aspect and overall property value.

Remodeling
How long does the average apartment remodeling take?

This depends on the size and specifics of the project. Typically, minor renovations can take a few weeks, while larger overhauls may require a couple of months. We'll provide a timeline during our consultation.

Remodeling
How do I choose a style or theme for my dining room?

Our design team can provide style options based on your preferences and current home design, ensuring a cohesive look.

Remodeling
How do you prioritize functionality and aesthetics during the design?

Our designs are a blend of both. We ensure a beautiful space that caters to your practical needs and reflects your personal style.

Remodeling
How do I ensure the remodel aligns with the rest of my home's aesthetics?

Our design team will ensure a seamless integration of the remodeled dining room with the rest of your home.

Finances & Guarantees
How much will my dining room remodeling cost?

Costs vary based on size, design complexity, and materials chosen. We'll provide a detailed estimate after the initial consultation.

Remodeling
How does the dining room remodeling process start?

It begins with a consultation where we discuss your vision, assess the current space, and suggest possible designs.

Remodeling
Are there benefits to remodeling my living room in terms of home value?

Absolutely! A remodeled living room can significantly boost your home's market value and appeal to potential buyers.

Remodeling
What if I'm not satisfied with the final result?

Client satisfaction is our top priority. We'll work closely with you throughout the project to ensure you're happy with the outcome.

Remodeling
How do I prepare my living room for remodeling?

We recommend clearing out personal items, furniture, and valuables before starting. We'll provide guidelines upon project commencement.

Remodeling
What's the first step in beginning a living room remodel?

Contact us for a consultation where we discuss your vision, inspect the space, and provide an initial estimate.

Finances & Guarantees
How much does a living room remodel typically cost?

Costs vary based on project specifics. We offer free consultations to provide detailed estimates.

Remodeling
Do you have insurance and licensing for kitchen remodeling?

Absolutely. We're fully licensed and insured to protect both our team and your home.

Materials & Samples
How do I choose the right materials for durability and aesthetics?

Our design consultants will guide you through material selection based on your needs and preferences.

Finances & Guarantees
Are there financing options available for kitchen remodeling?

We offer various financing plans and will discuss the options during our consultation.

Installation Services
How much input can I have during the design process?

Your input is crucial. We collaborate closely with clients to ensure the final design aligns with their vision.

Materials & Samples
What styles of kitchen design do you specialize in?

From contemporary to traditional, rustic to modern, we pride ourselves on being well-versed in a multitude of design aesthetics.

Materials & Samples
What factors influence the duration of a bathroom remodel?

Several factors can affect the timeline, such as bathroom size, complexity of design, customization, and any structural changes required.

Materials & Samples
What materials do you commonly use for bathrooms?

We use a range of premium materials, including granite, marble, porcelain, and more, ensuring durability and aesthetics.

Remodeling
How do you ensure the privacy and security of my fitness center during remodeling?

We respect your space, ensuring all personnel are vetted and adhere to strict confidentiality and security protocols.

Remodeling
How do you accommodate the unique requirements of different fitness spaces?

We conduct detailed consultations to understand individual needs, ensuring designs that align with each center's ethos and goals.

Remodeling
Do you cater to both small and large fitness centers?

Yes, we handle projects of all sizes, ensuring each receives meticulous care and attention.

Materials & Samples
Do you handle both design and execution?

Absolutely! We provide an end-to-end service from design to final touches.

Remodeling
How long does the average fitness center remodeling take?

Depending on size and complexity, most projects complete in 4-8 weeks.

Remodeling
What if I'm unsatisfied with a particular aspect of the remodel?

Communication is key. We'll work closely with you to address any concerns and ensure you're completely satisfied with the outcome.

Remodeling
Can you help with design ideas?

Absolutely! We offer design consultation to help you realize your vision and make the best choices for your space.

Care & Maintenance
How long should I expect the materials to last?

With proper care, premium materials can last decades. We always recommend and use high-quality materials to ensure longevity.

Installation Services
What's the lifespan of tile installations?

When properly installed and maintained, tiles can last for decades, offering long-lasting beauty.

Remodeling
Can tiles be used for both floors and walls?

Yes, tiles are suitable for both floors and walls, allowing for cohesive design throughout spaces.

Installation Services
How do you prevent tile cracking during installation?

Our experts follow proper techniques and use appropriate substrates to prevent cracking.

Installation Services
How long does tile installation typically take?

Timelines vary based on project size; our skilled team ensures efficient completion.

Remodeling
How can I choose the perfect tile color for my kitchen?

Let our experts guide you in selecting a color that complements your kitchen's aesthetics.

Installation Services
How long does the flooring installation process usually take?

The timeframe depends on factors like material, room size, and complexity, but we aim for efficiency.

Materials & Samples
Can you provide samples of different flooring materials?

Certainly, we offer samples to help you visualize how each material would look in your space.

Materials & Samples
How do I know which flooring material is best for my kitchen?

Our experts consider factors like durability, style, and maintenance to recommend the right material.

Installation Services
How do I prepare for the flooring installation process?

Our team will guide you on any necessary preparations before installation.

Materials & Samples
How do I choose the right flooring for my home?

Our experts guide you based on your style, needs, and space.

Remodeling
What factors influence the cost of a custom cabinet project?

The project's scope, materials, finishes, and design complexity are among the factors that affect cost.

DIY Installation & Maintenance
What sets your cabinet installation process apart from DIY or standard installations?

Our professional installation ensures precise fit, seamless integration, and a polished final appearance.

Care & Maintenance
What measures do you take to ensure cabinet longevity and durability?

We use high-quality materials and expert craftsmanship for cabinets built to last.

Installation Services
How long does it take to refinish cabinets and have them ready to use?

The time frame varies, but our efficient process ensures minimal inconvenience.

Materials & Samples
How can I choose the right cabinet style for my space?

Our experts can guide you through various styles to find the perfect fit for your interior.

Remodeling
Can you assist with countertop selection that complements my cabinet color?

Absolutely, our experts guide you in selecting countertops that harmonize with your cabinets.

Remodeling
What's the average lifespan of the countertops you provide?

Our high-quality countertops are designed to last for decades with proper care.

Remodeling
What sets Surprise Granite apart from other countertop providers?

Our commitment to impeccable craftsmanship, diverse material options, and personalized service sets us apart as leaders in the countertop industry.

Installation Services
How long does the countertop installation process usually take?

Our streamlined installation process ensures timely completion, with the exact timeframe varying based on the scope of the project.

Materials & Samples
Are your countertops resistant to heat and stains?

Yes, our countertops are crafted from durable materials that are heat-resistant and stain-resistant, ensuring longevity and easy upkeep.

Materials & Samples
Are your bathroom tiles suitable for high-traffic areas?

Absolutely, our durable and high-quality tiles are designed to withstand heavy foot traffic and maintain their beauty for years to come.

Remodeling
What sets your bathroom tile services apart?

Our unparalleled expertise, meticulous attention to detail, and commitment to customer satisfaction make us stand out.

Care & Maintenance
Are your materials water-resistant?

Yes, we offer waterproofing solutions and use materials that withstand moisture for long-lasting durability.

Installation Services
How long does bathroom tile installation typically take?

The timeline varies depending on the project's scope, but our efficient process ensures timely completion.

Materials & Samples
What types of bathroom tiles do you offer?

We provide a diverse range of tiles, including ceramic, porcelain, glass, and natural stone, tailored to your preferences.

Remodeling
How do I schedule a consultation for bathroom cabinet services?

Contact us through our website or phone, and we'll arrange a convenient time for your consultation.

Materials & Samples
Can I see samples of your previous bathroom cabinet projects?

Certainly, we're proud to showcase our portfolio of stunning bathroom cabinet transformations.

Remodeling
What's the average cost range for bathroom cabinet services?

The cost varies based on factors like materials, design complexity, and size.

Remodeling
Can you help me choose the right cabinet style for my bathroom?

Absolutely, our experienced team can guide you through various cabinet styles to find the perfect match for your bathroom.

Materials & Samples
What finishes and colors are available for bathroom cabinets?

We offer a diverse selection of finishes and colors to complement your bathroom's style, from classic to contemporary.

Materials & Samples
Can you help me choose the right flooring material for my bathroom?

Absolutely, our experts can guide you in selecting the best flooring material based on your needs and preferences.

Care & Maintenance
What is the expected lifespan of bathroom flooring?

With proper care, our high-quality bathroom flooring can last for many years.

Care & Maintenance
Are your bathroom flooring materials easy to clean and maintain?

Yes, our flooring materials are designed for easy maintenance.

Installation Services
How long does the installation process typically take?

Timelines can vary, but we work diligently to complete installations in a timely manner.

Remodeling
Are your bathroom flooring materials water-resistant?

Yes, we offer water-resistant options that are ideal for bathroom environments.

Care & Maintenance
Are your bathroom countertop materials resistant to water damage and moisture?

Our countertop materials are designed to be resistant to water damage and moisture, making them ideal for bathroom environments.

Remodeling
How can I get started with my bathroom countertop project and request a consultation?

Initiating your project is easy! Simply reach out to us through our website or phone, and our team will guide you through the process.

Care & Maintenance
What's the typical lifespan of your bathroom countertops?

With proper care and maintenance, our bathroom countertops can last for many years, providing enduring elegance to your space.

Materials & Samples
Can you help me choose the right countertop material that suits my bathroom's aesthetics?

Absolutely, our experienced team can provide expert advice to help you select the perfect countertop material for your bathroom's style and functionality.

Installation Services
How long does the installation process take?

The duration varies depending on the project complexity, but we strive to complete installations promptly.

Materials & Samples
Are your kitchen tiles suitable for high-traffic areas?

Yes, our durable tiles are perfect for high-traffic areas like kitchens, offering both style and functionality.

Remodeling
Can you help me choose the right tile color for my kitchen?

Absolutely, our design experts can assist you in selecting the perfect tile color that complements your kitchen's style.

Remodeling
How do your kitchen tile services enhance the overall value of my home?

Our exquisite kitchen tile solutions not only elevate your living space's appeal but also contribute to increasing your home's resale value.

Installation Services
What is the installation timeframe for kitchen tile services?

The installation duration varies based on the scope of your project. Our team ensures efficient installation without compromising quality.

Materials & Samples
Are the tiles resistant to stains and spills?

Yes, our tiles are designed to resist stains and spills, making maintenance a breeze and ensuring your kitchen retains its beauty.

Installation Services
What is the expected timeline for the entire countertop installation process?

The timeline varies depending on the material and complexity of the project. Our team strives to complete the installation efficiently while maintaining high-quality standards.

Finances & Guarantees
What is the average cost of installing kitchen countertops?

The cost varies depending on the chosen material, size of your kitchen, and any additional features. Our team will provide you with a detailed quote during the consultation.

Materials & Samples
How do I choose the right countertop material for my kitchen?

Choosing the right countertop material involves considering factors such as your style preferences, budget, durability, and maintenance requirements. Our experts will guide you through the options to help you make an informed decision.

Materials & Samples
What types of kitchen countertop materials do you offer?

We offer a diverse range of materials, including granite, quartz, and marble, allowing you to choose the perfect fit for your kitchen.

Materials & Samples
Can I see samples of different countertop materials?

Of course! We can provide you with samples of various countertop materials to help you make an informed decision.

Finances & Guarantees
What is the average cost of kitchen cabinet installation?

The cost may vary based on the scope of the project and your selected materials. Our team will provide a detailed quote after the consultation.

Remodeling
What sets Surprise Granite's kitchen cabinet services apart from competitors?

Our commitment to quality, personalized service, and attention to detail.

Care & Maintenance
Are your cabinets easy to clean and maintain?

Yes, our cabinets are designed for easy cleaning and long-lasting durability.

Installation Services
How long does the entire process take, from consultation to installation?

Timelines vary, but we strive to complete projects efficiently without compromising quality.

Materials & Samples
How do I choose the right cabinet style for my kitchen?

Our design team guides you through style options that align with your vision.

Remodeling
How do I initiate the process of renovating my kitchen flooring?

To start the journey, simply reach out to us. We'll schedule a consultation to understand your needs and preferences, and from there, we'll craft a tailored plan for your project.

Finances & Guarantees
Why should I invest in professional kitchen flooring services?

Professional kitchen flooring services enhance the overall look, feel, and functionality of your kitchen. Our expertise ensures a seamless process and stunning results.

Materials & Samples
Are your kitchen flooring materials durable?

Yes, we provide durable materials that are built to withstand daily wear and tear in a busy kitchen environment. Our options ensure long-lasting performance and beauty.

Materials & Samples
Are your kitchen flooring materials water-resistant?

Yes, many of our options, such as ceramic tiles, vinyl planks, and porcelain tiles, are water-resistant, making them ideal for kitchens.

Installation Services
How long does the kitchen flooring installation take?

The installation time varies depending on the size and complexity of the project. However, we always strive for timely completion.

Remodeling
Can you help with other home renovation projects besides kitchens?

Yes, we offer a range of home renovation services, including bathroom remodeling, whole home renovations, and additions. Contact us at (602) 833-3189 to learn more.

Remodeling
What is the process for getting new countertops installed?

Our experts will first visit your home to measure your existing countertops and provide an estimate. Once you have selected your materials, we will schedule an installation date that works best for you. Our installation team will remove your old countertops and install your new ones, ensuring a seamless and professional installation.

Remodeling
How much does a kitchen remodeling project typically cost?

The cost of a kitchen remodeling project can vary depending on the scope of the project, the materials used, and other factors. Contact us at (602) 833-3189 for a personalized estimate based on your specific needs.

Materials & Samples
Do you offer customization options for cabinets?

Yes, we offer customization options for cabinets to help you achieve the exact look and functionality you desire. Contact us at (602) 833-3189 to learn more.

Materials & Samples
What types of ready-to-install cabinets do you offer?

We offer a variety of ready-to-install cabinets in various materials and finishes, including wood, laminate, and metal. Visit our cabinets page to explore our full range of options.

Remodeling
Can you help with layout and design of my remodel?

Yes, our experts can provide guidance and advice on your remodel layout and design. We provide free design and layout services to scope out your project and get a sense on materials and labor cost for the vision of your kitchen remodel. Visit our showroom or contact us at (602) 833-3189 to schedule a consultation.

Finances & Guarantees
Do you offer warranties on your materials and installation?

Yes, we offer warranties on both our materials and installation services. Contact us at (602) 833-3189 for more information on the specific material or service in question.

Remodeling
How long does it typically take to complete a kitchen remodeling project?

The timeline for a kitchen remodeling project can vary depending on the scope of the project. From 1 week for a simple install to 3 to 6 months for larger project. Our experts can provide a more accurate estimate based on your specific needs.