FAQ Category

Care & Maintenance

Guidance on how to care for and maintain your products.
Care & Maintenance
Do you repair chips in quartz countertop?

Yes, we repair chips in quartz countertops. The process starts with thoroughly cleaning the area with soap and water and allowing it to dry completely. We then fill the chip with a clear or color-matched epoxy or resin adhesive, carefully applying it to ensure it's level with the surface. After the adhesive dries, we gently scrape away any excess for a smooth, flush finish.

At Surprise Granite, our experts ensure a seamless repair that blends perfectly with your countertop’s design, providing a professional and lasting solution.

Care & Maintenance
Do you polish marble countertops?

Yes, we specialize in polishing marble countertops. Our process includes cleaning the marble with a mild, pH-neutral cleaner to avoid etching, followed by applying a marble-specific polish. We carefully buff it with a soft cloth in circular motions, ensuring gentle handling to avoid scratches and etches.

We also recommend and can apply sealant to protect against future stains and etches.

With Surprise Granite, you can be confident in our trained team and the precise techniques we use, ensuring a flawless finish for your marble countertops.

Care & Maintenance
Do you polish quartz countertops?

Yes, we polish quartz countertops. Our careful process begins with cleaning the surface with a mild detergent and soft cloth to remove debris or stains. Unlike granite, quartz doesn't require a special polish; a simple mixture of water and soap is often sufficient. We then apply a non-abrasive surface polish to enhance the shine.

Quartz is sensitive to excessive force and harsh chemicals. Trust Surprise Granite for gentle and effective quartz care for a lasting, pristine finish.

Care & Maintenance
Do you polish granite countertops?

Yes, we do polish granite countertops. Our process involves cleaning the surface thoroughly, using a specialized granite polish, and gently buffing it with a soft cloth. This process is delicate and requires a specific approach to avoid damage.

At Surprise Granite, our skilled team employs advanced techniques to expertly polish and protect your granite countertops, ensuring a lasting shine. Rest assured, we handle each step with precision and care.

Care & Maintenance
How long should I expect the materials to last?

With proper care, premium materials can last decades. We always recommend and use high-quality materials to ensure longevity.

Care & Maintenance
What measures do you take to ensure cabinet longevity and durability?

We use high-quality materials and expert craftsmanship for cabinets built to last.

Care & Maintenance
Are your materials water-resistant?

Yes, we offer waterproofing solutions and use materials that withstand moisture for long-lasting durability.

Care & Maintenance
What is the expected lifespan of bathroom flooring?

With proper care, our high-quality bathroom flooring can last for many years.

Care & Maintenance
Are your bathroom flooring materials easy to clean and maintain?

Yes, our flooring materials are designed for easy maintenance.

Care & Maintenance
Are your bathroom countertop materials resistant to water damage and moisture?

Our countertop materials are designed to be resistant to water damage and moisture, making them ideal for bathroom environments.

Care & Maintenance
What's the typical lifespan of your bathroom countertops?

With proper care and maintenance, our bathroom countertops can last for many years, providing enduring elegance to your space.

Care & Maintenance
Are your cabinets easy to clean and maintain?

Yes, our cabinets are designed for easy cleaning and long-lasting durability.